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Terms & Compliance

Compliance and Terms of Service

Powered by RV Digital Conglomerate Ltd. for GLD (Gaolundim.ai)

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1. Refund Eligibility

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10-Day Pass

  • No Refunds: The 10 Days Pass is non-refundable unless technical issues are reported.

  • In the case of a technical issue, a pro-rata refund will be issued, and access to the member area will be restored.

 

Monthly Membership

  • Withdraw Anytime: Users can cancel their monthly membership at any time. No refunds are issued for unused time once the membership is canceled.

Note: The 10 Days Pass and Monthly Membership are excluded from the 14-day cooling-off period as they provide immediate access to our AI services.

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Yearly Renewal and Annual Membership

  • 14-Day Withdrawal Period: Users can withdraw within 14 days of their yearly renewal or annual membership.

  • A pro-rata refund will be calculated based on the time of service used.

Foreign Transaction Fees: If foreign transaction or currency exchange fees apply, these will be borne by the user. We do not cover such costs.

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2. Usage and Compliance

Abuse and Spamming Policy

  • No AI Responses: Users are not permitted to respond to our AI using other AI-generated content.

  • Temporary Ban: Abuse or spamming of the AI service will result in a temporary ban of up to 8 hours.

  • Permanent Ban: Repeated misuse may lead to a permanent ban, at which point access will be revoked.

Refund Policy for Permanent Ban: If a permanent ban occurs, a pro-rata refund will be issued for the unused period of the membership.

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3. Privacy Compliance

We are committed to protecting your privacy in line with the following regulations:

  • GDPR (General Data Protection Regulation): We adhere to EU regulations regarding data protection.

  • Data Protection Act 2018: Your personal information is collected, processed, and stored in compliance with UK law.​

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4. General Terms

  • Changes to Terms: RV Digital Conglomerate Ltd. reserves the right to modify these terms at any time. Any changes that affect user rights will be communicated.

  • Final Rights: We reserve the final right to enforce these terms, including suspending or permanently banning user accounts for violations. Refund decisions for permanent bans will be made at our discretion.

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